Terms and Conditions

We are truly excited to have you aboard! Thank you for choosing to use our services.

These Terms and Conditions (the “Agreement”) shall apply and govern the commercial Proposal/Purchase Order pertaining to Talentpool Software submitted to and/or accepted by the Licensee, for the purpose of license or use of the Software and Services subscribed or accessed by the Licensee as per the applicable Proposal/Purchase Order.

By requesting an authorized user account creation, accessing, browsing, and/or otherwise using the software or the services, the licensee acknowledges that the licensee has read, understood, and agrees to be bound by this agreement. If you do not agree to be bound by this agreement, we encourage you not to access, browse or otherwise use the software or the services.

WHEREAS:

  • Licensor is in the business of providing software services including recruitment Software (as defined below) product called Talentpool
  • Licensee intends to use Licensor’s Talentpool Software and services for its internal business purpose​
  • Licensee desires to and has approached Licensor to access and use Licensor’s services around Talentpool Software and Licensor has agreed to grant certain rights with respect to Talentpool Software to Licensee, on the terms and conditions set forth below.
  • Now, therefore in consideration of the mutual covenants, promises, representations and warranties contained herein, the parties agree as follows:

1. Definitions and Interpretation

1.1. Definitions

In this Agreement unless the context otherwise requires or expressly provides, the following words shall have the following meanings respectively.

    1. “Authorized User” shall mean those persons of Licensee identified who have been authorized to use and access Talentpool Software and Documentation (as defined below) as a part of Licensor’s Services under this Agreement.
    2. “Claim” shall mean any liability, suits, claims, actions, proceedings, losses, damages, judgments and reasonable costs.
    3. “Documentation” shall mean the documents which set out the description of the Services and the user instructions and/or user manuals for the Services including the Software.

 

1.2. Interpretation

  1. “Authorized User” shall mean those persons of Licensee identified who have been authorized to use and access Talentpool Software and Documentation (as defined below) as a part of Licensor’s Services under this Agreement.
  2. “Claim” shall mean any liability, suits, claims, actions, proceedings, losses, damages, judgments and reasonable costs.
  3. “Documentation” shall mean the documents which set out the description of the Services and the user instructions and/or user manuals for the Services including the Software.

2. Right to use Talentpool Software and the Services

Except as otherwise agreed herein, subject to the terms as set out under this Agreement and as a part of its Services, Licensor hereby provides to Licensee a limited, non-exclusive, non-transferable, non-sub-licensable right to use, or access Talentpool Software and the Services (including the software modules as set out the Proposal/Purchase Order thereof) for the internal business purposes of Licensee, during the Subscription Period.

3. Restrictions

Licensee will not, except as may be allowed by any applicable law which is incapable of exclusion by agreement between the parties and except to the extent expressly permitted under this Agreement:

  1. a. Copy, modify, duplicate, reverse engineer, disassemble, decrypt, decompile, frame, mirror, or make derivative works, reproduce, republish, download, display or transmit all or any part of Talentpool Software or the Services in any form or media or by any means.
  2. b. Distribute, resell, or sub-license all or any part of Talentpool Software or the Services.
  3. c. Access all or any part of Talentpool Software or the Services in order to build a product or service which competes with Talentpool Software or the Services.
  4. d. Use Talentpool Software, or the Services and/or any appropriate end user documentation to provide services to third parties, unless such services are pre-approved by Licensor. The right to use the provided herein above shall not constitute a sale, lease, rental or any other transfer of Talentpool Software, the Services or part thereof.
  5. e. License, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make Talentpool Software or the Services available to any third party except the Authorized Users.

4. Proprietary Rights

            a. Licensor Intellectual Property Rights
Nothing in this Agreement shall be deemed as an assignment or transfer of Licensor Intellectual Property Rights, and Licensee shall acquire limited rights, express or implied, in or to the Licensor Intellectual Property Rights other than those expressly specified in this Agreement

          b. Licensee Data
Licensee shall own all proprietary rights including Intellectual Property Rights with respect to the Licensee Data.

5. Authorized Users

In relation to the Authorized Users, Licensee represents and warrants that:

  1. It shall have each Authorized User keep confidential and secure the password for use of the Services and Documentation and shall be subject to an obligation of confidentiality with respect thereto at least as restrictive as the confidentiality obligations set forth under this Agreement.
  2. It shall require all the Authorized User to abide by all the terms of and restrictions under this Agreement including the terms of the Subscription Plan as set out in the Proposal/ Purchase Order. Licensee acknowledges that any use of the Services by the Authorized Users in violation of any term of this agreement including restrictions imposed in Section 3 shall be considered as a material breach of this Agreement.

6. Warranties

Licensee hereby expressly agrees and acknowledges that, except as provided in this agreement, talentpool software and services are provided “as is” without any representations, conditions, warranties or covenants whatsoever with respect to talentpool software and/or services performed by licensor or its employees, consultants or agents, including without limitation, any express, statutory or implied representations, warranties or conditions of merchantability, merchantable quality, satisfactory quality or fitness for a particular purpose, or arising otherwise in law or from a course of dealing or usage of trade, all of which are expressly disclaimed and excluded.

 

7. Licensee Data

 a. Licensee acknowledges that Licensee can store the Licensee Data as per the data storage capacity set out by Licensor and in case Licensee exceeds such storage capacity then an additional data storage fees may apply for such usage. The current data storage capacity available to Licensee as a part of the subscription plan and fees for additional data storage capacity are mentioned in the Proposal/ Purchase Order.

b. Licensee hereby authorizes the Licensor to access, export, or adapt the Licensee Data to the extent reasonably required for the performance of the Services hereunder.

c. In relation to the Licensee Data, Licensee represents and warrants that:

i. It shall not upload, transmit or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, torturous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable through the Services;

ii. It shall not upload, transmit or otherwise make available any content that it does not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);

iii. It shall not upload, transmit or otherwise make available any material that contains any software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of Talentpool Software and Services;

iv. It shall not interfere with or disrupt the, hosted infrastructure, servers or networks connected to the access and use of Talentpool Software and Services, or disobey any requirements, procedures, policies or regulations of networks connected to access and use of Talentpool Software and Services;

v. It shall not violate any applicable local, state, national or international laws and any regulations having the force of laws, including but not limited to those related to personally identifiable information, data and security, and employment laws.

d. In relation to the Licensee Data, Licensor represents and warrants that:

i. It shall not transmit or otherwise make available any content of the Licensee Data to any third party without a prior written consent from Licensee;

ii. It shall not violate any applicable local, state, national or international laws and any regulations having the force of laws, including but not limited to those related to personally identifiable information, data and security, with respect to the storage of the Licensee Data.

iii. Indemnity Licensee hereby agrees to defend, indemnify and hold Licensor, its directors, officers, agents, employees, subsidiaries, and affiliates against any claim or action that arises from,

a. Licensee’s use of Talentpool Software and/or Services in an unlawful manner,

b. In any manner inconsistent with the restrictions and policies stated herein, or

c. Licensee’s uploading and storing the Licensee Data and or claims related to legality, reliability, integrity, accuracy and quality of such Licensee Data.

8. Commercials and Payment Terms

Licensee shall pay the Subscription Fees, Implementation Charges and Training Fees and Professional Fees as per rates and terms agreed in the Proposal/ Purchase Order. All fees are exclusive of taxes. Licensee shall be responsible for the payment of all applicable taxes, except taxes on Licensor’s net income and taxes related to Licensor’s employees.

9. Confidentiality

 a. Confidential Information: All communication between the Parties and all information and other material supplied to or received by any of them from the other which is either marked “confidential” or is by its nature confidential or proprietary, including all software, specifications, documentation, and any information concerning the business transaction or the financial arrangements of the Parties, or of any person with whom any of them is in a confidential relationship, is confidential information (“Confidential Information”). The Confidential Information shall, however, exclude any information which

i. The recipient is compelled by judicial or administrative procedures to disclose the information, and then only to the extent required by the judicial or administrative procedures and, when permitted by law, after seeking confidential treatment of the information or permitting the disclosure to seek confidential treatment of the information;

ii. Is in the public domain;

iii. Was known to the Party of such disclosure or becomes known to the Party without breach of any confidentiality agreement;

iv. Is independently developed by the Party without use of Confidential Information                           disclosed herein.

b. Need to Know: The Parties shall procure and ensure the observance of the above mentioned restrictions and shall take all reasonable steps to minimize the risk of disclosure of Confidential Information by ensuring that only those of their directors, employees, servants and agents whose duties shall require them to possess any of such Confidential Information shall have access thereto, and that they shall be instructed to treat the same as confidential and agree to observe the same terms and conditions set forth herein by signing a non-disclosure agreement in a form as near to or similar to as such.

c. Restriction on use: The Parties agree that no Party is entitled to appropriate or utilize Confidential Information of any other Party or to use or abuse the resources of the other Party to benefit itself at the expense of the other Party. Neither Party shall use, either while it is a Party to this Agreement or thereafter, any Confidential Information in a manner prejudicial or detrimental to the interests of the other Party.

10. Term and Termination

 a. Term: This Agreement shall begin on the Effective Date and shall continue to be in effect till the expiry of the Subscription Period as set out in the Proposal/ Purchase Order, unless terminated sooner in accordance with the provisions of this Agreement (the “Term”).

b. Termination for Cause: Material default by either Party under this Agreement shall entitle the other Party to give notice in writing requiring the default to be remedied. If the Party in default has not remedied the default within thirty (30) days after receipt of notice, the notifying Party shall be entitled, in addition to any other rights it may have under this Agreement or otherwise by law, to terminate this Agreement by giving notice to take effect immediately.

c. Termination for convenience: Either may terminate this Agreement without cause by giving the other Party (30) days written notice. In the event of such termination is by Licensor, then Licensor agrees to refund the remainder of the Subscription Fees on a pro-rata basis for the unutilized part of the Services however no such refund is applicable incase Licensee terminates this Agreement without cause.

d. Immediate Termination: This Agreement shall immediately and automatically come to an end if:

i. Licensee does not pay as per agreed payment terms as per the Proposal/ Purchase Order.

ii. Licensee makes a voluntary arrangement with its creditors, or a petition is presented for a bankruptcy order or a compulsory winding up order or an administrator is appointed in respect of the Licensee, or the Licensee approves or gives notice of a meeting to consider, any resolution for the voluntary winding up of the Licensee (other than a solvent liquidation for the purposes of amalgamation or reconstruction);

iii. An encumbrancer takes possession, or a receiver is appointed, of any of the property or assets of Licensee;

iv. Any breach or default of the terms, conditions, representations, warranties, covenants, stipulations or other provisions hereof occurs by Licensee in performing its obligations under this Agreement, which breach, if capable of remedy, is not remedied to the satisfaction of the Licensor within thirty (30) days from the date notice thereof is delivered to the Licensee by the Licensor.

e. Effect of Termination: Upon termination of this Agreement, without prejudice to the other rights and remedies available to each Party under law or equity:

i. Licensor shall immediately cease to render all Services to the Licensee hereunder and shall take commercially reasonable efforts to return the Licensee Data within thirty (30) days from the effective date of such termination. Licensor shall return such data by a CD or any other electronic media as Licensor deems appropriate;

ii. All payments due to Licensor under this Agreement, if any, shall become immediately payable.

iii. The termination of the Agreement shall not affect the rights and liabilities of the Parties as may have accrued prior to and on the termination date;

iv. All the rights granted under the Agreement shall be revoked immediately and shall revert to the Licensor.

11. Limitation of Liability

In no event shall either party be liable to the other or any third party, for any incidental or consequential damages, lost profit, lost data, or any other indirect damages arising out of, or connected in any way with this agreement, or for any claim by any third party. The total liability of the licensor for all damages, losses, and causes of actions (whether in contract, tort (including negligence) or otherwise) to the others shall not exceed the aggregate subscription fees paid by the licensee to the licensor in the preceding three months of the event giving rise to the claim. This limitation of liability shall apply even if the express warranties set forth above fail in their essential purpose. All liability under this agreement is cumulative and not per incident. Further, the licensor shall not be liable in any manner whatsoever, for any claim arising out of or relating to the licensee data.

12. Dispute Resolution

In the event of any dispute, before the initiation of formal dispute resolution procedures the Parties shall first attempt to resolve their dispute informally, as follows:

a. Informal Dispute Resolution: The Party seeking resolution shall deliver written notice to the other Party setting forth the nature of the dispute in reasonable detail. The representatives of each Party shall meet in person or have a telephonic discussion within fifteen (15) business days from the date of the written notice in an effort to reach an agreement about the nature of the dispute, and to resolve it if possible. The representatives of each Party shall produce a written report describing the dispute and memorializing its resolution (or their respective proposals for resolving it, if they cannot agree) within twenty (20) business days of date of the written notice. If the Parties are unable to resolve the dispute as stated above, the CEO or such other senior executive of the respective Parties shall attempt to resolve the dispute and agree upon a written plan within ten (10) days of their initial meeting/discussion. The initial meeting should not be more than a month later from the final report of the representatives. If the senior executives are unable to resolve the dispute within ten (10) business days, then either or both parties shall be permitted to pursue all the other remedies as set forth in this Section.

b. Arbitration: In the event the Parties are not able to resolve their disputes by way of an informal dispute resolution, the Parties agree to submit and settle any such disputes by arbitration to be conducted at Pune in English language, in accordance with the rules of the Arbitration and Conciliation Act, 1996. The proceedings shall be conducted in the English language. Each party shall appoint one arbitrator each, and the two appointed arbitrators shall select a third arbitrator to constitute the arbitral panel (“Panel”). Each arbitrator shall have a background in, and knowledge of, the information technology services industry and shall be an appropriate person based upon the nature of the dispute.

c. Injunctive Relief: Notwithstanding anything contained in this Agreement to the contrary, the Parties recognize and acknowledge that a breach by one Party of any of its covenants, agreements, obligations or undertakings hereunder may cause the non-breaching Party irreparable damage, which cannot be readily remedied in monetary damages in an action at law. In the event of any default or breach by one Party which could result in irreparable harm to non-breaching Party, or cause some loss or dilution of the good-will, reputation or business of the non-breaching Party, the non-breaching Party shall be entitled to seek immediate injunction or other equitable relief in addition to any other remedies available, to stop or prevent such irreparable harm, loss or dilution. Each Party hereby waives, to the extent permitted by law, the requirement that the other Party post bond prior to entry of an injunction.

13. Miscellaneous

  1. Assignment: Neither Party shall assign or transfer this Agreement or any of its rights under it without the prior written consent of the other Party, such consent not to be unreasonably withheld or delayed. Notwithstanding the foregoing, either Party may without prior written consent of the other Party may assign or transfer this Agreement to the acquiring party or the merged entity in the event of a merger or a sale of all or a substantial portion of it’s assets or stock or transfer of persons.
  2. Force Majeure: The respective obligations of the Parties pursuant to this Agreement shall be deemed suspended and there shall be no liability for damages due to non-performance hereunder so long as and to the extent that the performance of this agreement by any Party is prevented, hindered, delayed or otherwise rendered impracticable as the result of Acts of God, war, riot, insurrection, labor disputes, embargoes or other governmental restriction or for any other reasons not within the reasonable control of the Party so affected (any such event, circumstances or condition being a “Force Majeure Event”). The Party affected by a Force Majeure Event shall be excused from its performance (except for Customers obligation to pay under this Agreement) of this Agreement for so long as such Force Majeure Event shall continue to prevent, hinder or delay such performance, provided that any party so affected shall give prompt written notice thereof to the other party to this Agreement, and make reasonable efforts to resume performance on a partial or full basis as soon as possible. In the event the Force Majeure conditions prevail for more than two (2) months, either Party has the right to terminate this Agreement without any liability.
  3. Legal Compliance: This Agreement is subject to applicable laws now or hereafter in effect, and this Agreement shall not be deemed to require any performance on the part of any Party, which cannot lawfully be done pursuant to such laws. The Parties agree, and hereby represent, warranty and certify that all activities performed, directly or indirectly, in connection with this Agreement or in furtherance of its objectives, shall be carried out in form and substance in accordance with the laws.
  4. Taxes/Stamp Duty /Service Tax: Each party assumes all responsibility and liability for the payment of any federal, state, or local income taxes due on money received by them under this or any related contracts, and shall be responsible for all employment taxes and withholding with respect to its employees and contractors. However, Service Tax, VAT, Excise Duty or any other taxes on the invoice as applicable shall be charged extra.
  5. Governing Law: This Agreement shall be governed by the laws of India and the courts of Pune shall have exclusive jurisdiction.
  6. Relationship of the Parties: It is understood that the Parties are independent entities engaged in the conduct of their own business. This Agreement shall not constitute any Party as the legal representative, partner or agent of the other for any purpose whatsoever, and no Party shall have the right or authority to assume, create, or incur any liability or obligation of any kind, express or implied, in the name or on behalf of the other Party. If any Party provides services or supplies products to any other Party, such Party does so as an independent contractor engaged in its own business.
  7. Binding Effect: This Agreement and each and every covenant, representation, warranty, term and condition hereof shall be binding upon and inure to the benefit of the Parties and their respective permitted successors or assigns, but neither this Agreement nor any rights or obligations hereunder shall be assignable directly or indirectly by any Party without the prior written consent of the other Party, and any such assignment or delegation without proper consent shall be null and void.
  8. Waivers: The failure by any Party at any time to enforce any provisions of this Agreement or any rights granted to it herein or at law or in equity shall not be construed as waiver of such provisions or rights or any other provisions or rights. No delay on the part of any Party in exercise of any right, power or privilege hereunder shall operate as a waiver thereof, nor shall any waiver on the part of any Party of any right, power or privilege hereunder operate as a waiver of any other right, power or privilege hereunder, nor shall any single or partial exercise of any right, power or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, power or privilege hereunder. Any waiver of any provision hereof or right hereunder shall be in writing and shall be effective only in accordance with its terms and may be restricted in any way. The rights and remedies herein provided are cumulative and are not exclusive of any rights or remedies which the Parties may otherwise have at law or in equity. In addition to and not in lieu of another remedy, any Party shall be entitled to specific performance of the terms of this Agreement and/or injunctive relief against any violation thereof. The exercise of any remedy provided by law, and the provision in this Agreement for any remedy shall not exclude other consistent remedies unless they are expressly excluded.
  9. Severability: If any term of this Agreement is found to be invalid, illegal, or incapable of being enforced by any rule of law or public policy then such term or provision shall be ineffective to the extent of such invalidity or enforceability only, without affecting in anyway the remaining provisions hereof. All other conditions and provisions of this Agreement shall remain in full force and effect and, if possible, the offending provision will be modified to the extent permitted by then-applicable law in order to achieve the original intent of the Parties.
  10. Headings: The headings of this Agreement have been inserted for convenience of reference only and shall not be used to interpret or construe the meaning of the terms and provisions hereof.
  11. Counterparts: This Agreement may be signed in any number of counterparts. Any single counterpart or a set of counterparts signed, in either case, by any Party hereto shall constitute a full and original agreement for all purposes.
  12. Publicity: The Licensee provides Licensor with permission to use the Licensee’s name or logo for promotional purposes. Both Parties may issue an initial press release with respect to the subject matter of this Agreement after signing the Agreement. Thereafter the Parties shall consult with each other for any subsequent press release or announcement.
  13. Notices: Any notice, request or instruction required to be given hereunder shall be in writing (e-mail acceptable) and delivered personally, sent by international courier service with delivery charges prepaid to the addresses mentioned below. All such notices shall be deemed effective on
    1. the date of personal delivery if personally delivered or
    2. the date of the e-mail or
    3. the date that is two (2) calendar days after the date on which sent, if sent by courier service. Each Party hereto may change its address for the purpose hereof by notice given to the other Parties in the manner prescribed herein.
    If to Licensor:
    Talentica Software (I) Pvt. Ltd.
    B-7/8, Anmol Pride
    Baner, Pune 411045
    India
    Attn.: Mr. Nitin Shimpi
    Tel: +91 20 4660 4000
    If to Licensee:
    All the notices to the Licensee can
    be issued on the address or contact,
    e-mail particulars as provided
    in the Purchase Order or any email
    communication received from or
    behalf of the Licensee.
  14. Entire Agreement: This Agreement constitutes the entire agreement between the Parties and supersedes any prior understanding or representation of any kind preceding the date of this Agreement, and may not be amended, supplemented, varied or otherwise changes except in writing.

4. Schedule 1 –The Support Services

             1.General:

This Agreement constitutes the entire agreement between the Parties and supersedes any prior  understanding or representation of any kind preceding the date of this Agreement, and may not  be amended, supplemented, varied or otherwise changes except in writing.

             2.Coordinators:

a.Talentica will appoint a Single Point of Contact (“SPoC”) (Product Specialist) who will coordinate with                             Talentica on all day-to-day matters related to support of the System. Talentica will share the contact details of SPOC including mobile numbers and will also share escalation matrix in case of non-resolution of defects within agreed SLAs

b.Talentica will also appoint a Single Point of Contact for daily coordination. Licensee will share the contact details of SPOC and escalation matrix

             3.Support timings:

The Support team of Talentica will be available at the Support Centre as per the following timings (Indian Standard Time):

Regular Support
Monday to Friday 09:30 to 18:30 hours

              * Excluding all holidays

   

             4.Product Support Methodology

               Initiation
Licensee shall raise an issue through the mail, telephone or fax. Licensee is requested to provide all details regarding the Ticket (e.g.: error simulation steps, error log file Impact on operations etc.) to ensure a prompt solution. Ticket, on receipt, will be allotted a unique ticket number by the SPOC. All subsequent communication and tracking of the request are to be with reference to this Ticket number.

Ticket Initiator
For Support requests, the following representatives of the Talentica may raise Tickets:

  1. Single Point Contact (“SPOC”), or notified backup to the SPOC
  2. Technical Coordinator or Database Administrator for a site, or notified backups
  3. Notified team reporting to the SPOC

                Initiation of Ticket through E-mail/Fax/ Phone
Support Requests will be initiated through e-mail, fax or phone. Customer are requested to provide a generic mail Id for initiating and updating status about the Tickets

              Closure of Ticket
Licensee SPOC will accept if the issue is fixed and close by acknowledging the mail send by the Talentica SPOC.

         5.Upgrades to the Software Product

In the event Licensor generally releases any upgrades or updates of Talentpool Software or the subscribed modules of Talentpool Software, during Licensee’s subscription to the support services provided by Licensor, Licensor agrees to provide such upgrades or updates to Licensee without any additional fees for the modules subscribed by the Licensor. The upgrades to Talentpool Software will relate to:

  1.  Changes due to correction of known bugs, defects or functional deficiencies, which have been resolved till the date of release of scope document of the upgrade to Talentpool Software.
  2. Changes made by Talentica Software, at its sole discretion, to improve performance, user interface and/or the functionality offered by Talentpool Software.
  3. Changes based on the suggestions received from other customers of Talentpool Software.

 

       6.Support Topic Limitations

Support is limited to the following areas: installation, upgrade assistance, and basic usability and basic functionality. The SLA does not cover inquiries on business practices, nor does it include application customization or training.

        7.Restrictions

Talentica may limit or terminate support service in the event that the Customer uses the service in an irregular, excessive, abusive or fraudulent manner or in violation of terms and conditions of this Agreement. The SLA does not include support relating to issues arising out of the Customer’s use of the software in a manner, for which it was not designed, or Customer’s negligence, misuse or modification of the software.

        8.Exclusions

Talentica will not be bound by terms & conditions of this SLA in the following circumstances:

  1. Failure of hardware, communication circuits, electricity supply or other vital services or hardware not supplied by Talentica
  2. Configuration or DNS issues beyond the control of Talentica.
  3. Failure by the Customer, its employees, subcontractors, agents or other third parties to comply with an instructions issued by Talentica;
  4. Scheduled service downtime

Parties agree that, Talentica may from time to time require scheduled service downtime in order to upgrade Talentpool version or apply patches. Talentica shall notify the Customer in writing of the scheduled service downtime, (except in case of emergency maintenance and unscheduled maintenance), if such scheduled service downtime is not agreed between the parties in this Agreement: (i) a notice of no later than 7 days prior to the start of the same for scheduled service downtime to be provided, (ii) a noticed of no later than one hour prior to the start of unscheduled service downtime to be provided to Customer. Such notice shall include an estimated duration of, the scheduled service downtime.

14. Terms and Conditions for Talentpool Lite

Razorpay Terms and Conditions

Last updated on Jan 22 2024

For the purpose of these Terms and Conditions, The term “we”, “us”, “our” used anywhere on this page shall mean TALENTICA SOFTWARE I PVT LTD, whose registered/operational office is B 7/8 Anmol Pride, Baner Road Pune MAHARASHTRA 411045 . “you”, “your”, “user”, “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.

Your use of the website and/or purchase from us are governed by following Terms and Conditions:

  • The content of the pages of this website is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.
  • Our website contains material which is owned by or licensed to us. This material includes, but are not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.
  • From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.
  • You may not create a link to our website from another website or document without TALENTICA SOFTWARE I PVT LTD’s prior written consent.
  • Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India .
  • We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time

Cancellation and Refund

Cancellations and Refunds are not entertained.

Shipping

No Shipping is required.

Have any questions? We’d love to hear them!

If you have any questions about the Terms and Conditions or practices of this site, please write to us at info@thetalentpool.co.in